All the data you need at a glance - with the digital customer portal

Simple, fast, and efficient with a digital portal for customers

We are all used to accessing orders, deliveries, and invoices in online stores, and to tracking the delivery status. Provide your customers with the benefits of an online customer portal.

24/7: Enable customer inquiries around the clock

Automate inquiries, orders and more.

Provide information quickly and easily

Develops the business relationship with your customers

Customer portal support sitting at desk
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Handle customer inquiries in one portal

Wouldn't it be nice if your customers could make and view inquiries, orders, and information on the status of deliveries - in one place and always up-to-date? Give your customers the convenience of using a digital customer portal - from entering an order to downloading their invoice. Customers can also access price lists and specifications that you provide directly from your ERP system to the portal. And the best part is that the digital processes are customizable and can be expanded entirely without programming.

Unlike a typical online store, the portal is designed to foster business relationships with your customers. This is possible due to the low-code environment that you can quickly and easily customize. It enables you to respond to changing markets - and to do so faster than your competition.

Share information and documents with your customers more easily - with a digital customer portal.

Why you will love the digital customer portal

Why choose Among other reasons:

Low-code standardizes processes

Which means that data is always stored where it belongs.

Low-code replaces old communication patterns

You work with workflows rather than with paper and email.

Low-code means a short implemen-tation timeframe

so you can start using the solution quickly.

You can adapt it easily while staying flexible

Changes to the software can be done while it is in use.

Low-code means excellent user experience

The intuitive operation is almost identical, regardless if you are using a computer or a mobile device.

You can work directly in Microsoft Outlook

Information from your software solution is stored directly here.

Questions are there to be answered.

The most important FAQs about the Customer Portal

What does a customer portal cost?

The price for a digital customer portal depends on numerous factors, such as the feature scope and the work required for implementation. Work with your YAVEON consultants to determine which option is most suitable for you, and receive an offer that is perfectly tailored to your needs.

To how many customers can I provide this service?

With the current license model, all suppliers are covered.

How long until the customer portal is ready to use?

The individual modules of the customer portal are realized step by step, which can be completed in just a few days and used immediately.

Do my customers need training for using the customer portal?

No special training is required because the dialogs are designed to be self-explanatory and are documented in detail.

How does communication with customers in the portal work?

After a simple registration process, the customer can access the data and features in the portal. As soon as the customer needs to act, the portal informs them via email and directs them to the required task.

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